Sales Operations & Revenue Strategy Lead

American Express Global Business Travel; Honolulu (HI); Remote; USD 88,000 - 164,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning courses

Inclusion groups

Job summary

American Express Global Business Travel is seeking a Sales Operations Manager to own high-impact projects across sales process design, forecasting, and analytics. You’ll partner with Sales leadership to translate complex problems into scalable, data-driven solutions that improve productivity and GTM effectiveness.

You will collaborate with Marketing, Solutions, Account Management, Pricing, and Implementation to ensure end-to-end continuity of the customer journey and optimize the GTM tech stack

Qualifications

• Bachelor's degree in Business, Finance, Economics, or related field.
• 5+ years of experience in Sales Operations, Revenue Operations, or related analytical/GTM role.
• Hands-on experience in sales process design, forecasting methodology, and territory design.
• Advanced proficiency in Salesforce with experience configuring reports and dashboards.
• Experience with Gong, Outreach, 6sense, ZoomInfo or comparable sales tools.
• Strong analytical and Excel/data modeling skills; ability to translate data into recommendations.
• Excellent written and verbal communication; able to influence senior stakeholders.
• Highly organized and comfortable operating with ambiguity in a fast-paced environment.

Responsibilities

• Distill complex business problems into simplified requirements for sales leadership.
• Design and improve end-to-end sales processes from leads to contracts and implementation.
• Collaborate with Marketing, Solutions, Account Management, Pricing, and Enablement teams.
• Build and refine sales forecasting methodologies and cadence with leadership.
• Lead territory design and account segmentation using data-driven approaches.
• Create dashboards and analytics to surface insights on pipeline health and KPIs.
• Optimize GTM tech stack (Gong, Outreach, 6sense, ZoomInfo) for adoption and integration.
• Identify inefficiencies in sales workflows and drive improvements.
• Support strategic analyses and territory rebalancing for leadership.

Skills

Sales process design

Forecasting

Data analysis

Stakeholder influence

GTM analytics

Education

Bachelor's degree (Business/Finance/Economics)

Tools

Salesforce

Gong

Outreach

6sense

ZoomInfo

Job description

American Express Global Business Travel is seeking a Sales Operations Manager to own high-impact projects across sales process design, forecasting, and analytics. You’ll partner with Sales leadership to translate complex problems into scalable, data-driven solutions that improve productivity and GTM effectiveness.

You will collaborate with Marketing, Solutions, Account Management, Pricing, and Implementation to ensure end-to-end continuity of the customer journey and optimize the GTM tech stack