Strategic Sales Ops Lead — AI-Driven Insights

Amazon Inc.; Santa Clara (CA); On-site; USD 147,000 - 199,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Inc. in Santa Clara seeks a Sales Operations Lead to partner with account teams to define and execute strategic priorities for AWS Strategic Accounts.

You will develop standard metrics, automate operational processes, and deliver insights that drive productivity and decision-making, collaborating with Sales Leadership and cross-functional teams. The successful candidate will combine strong analytics with executive communication, turning complex data into actionable guidance and scalable

Qualifications

• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Bachelor's degree or equivalent
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• 6+ years of sales operations or equivalent experience
• Experience presenting to senior leadership
• Experience using Salesforce (or other CRM tool) or BI tools
• Experience in business-process design or equivalent

Responsibilities

• Own revenue analysis and forecast accuracy for accounts, surfacing trends and drivers with Finance and ProServe.
• Drive measurable improvement in pipeline quality and hygiene, and identify white space and opportunities.
• Build and run the operating cadence for account teams, including weekly and monthly reviews and action items.
• Lead territorial planning, quota setting, and account planning with executable initiatives.
• Design metrics mechanisms and surface qualitative insights for leadership.
• Develop actionable, automated dashboards and reports.
• Drive process improvement and change management with training.
• Define tooling requirements and influence central roadmaps.

Skills

Data analysis

Executive communication

Sales operations

Sales processes

Cross-functional

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Amazon Inc. in Santa Clara seeks a Sales Operations Lead to partner with account teams to define and execute strategic priorities for AWS Strategic Accounts.

You will develop standard metrics, automate operational processes, and deliver insights that drive productivity and decision-making, collaborating with Sales Leadership and cross-functional teams. The successful candidate will combine strong analytics with executive communication, turning complex data into actionable guidance and scalable