AI-Driven Sales Strategy & Operations Lead

Amazon; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

Amazon is seeking an experienced Specialist Strategy & Sales Operations Lead to drive data‑driven decision making and operational excellence for the ASP organization. You will partner with ASP leadership to translate complex data into actionable insights, shape the strategic direction of sales initiatives, and implement scalable processes and AI-enabled tools across the sales lifecycle.

The role focuses on establishing standardized territories, quotas, forecasting, and performance reviews, while

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
• Maintains sales tools data quality to ensure accurate reporting and forecasting
• Implements sales workflows and automation to streamline process and improve seller efficiency
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross-functional projects to improve sales efficiency and processes.
• Drives escalations, gap-to-green, and/or other issues to resolution.

Job description

Amazon is seeking an experienced Specialist Strategy & Sales Operations Lead to drive data‑driven decision making and operational excellence for the ASP organization. You will partner with ASP leadership to translate complex data into actionable insights, shape the strategic direction of sales initiatives, and implement scalable processes and AI-enabled tools across the sales lifecycle.

The role focuses on establishing standardized territories, quotas, forecasting, and performance reviews, while