Strategic Sales Ops Lead – AI-Driven Analytics

Amazon Inc.; New York (NY); On-site; USD 147,000 - 199,000; Full time

Job summary

Amazon is seeking a Sales Operations Lead for the AWS Strategic Accounts Business Operations team in New York. The role partners with account management to define, land, and execute strategic priorities, developing standard metrics to measure program productivity and impact.

You will automate processes, generate insights, and drive change across the organization. You will build relationships with Sales Leadership and cross-functional partners, delivering proactive analyses and self-service

Qualifications

• Bachelor's degree or equivalent required.
• 6+ years of sales operations or equivalent experience.
• Experience conducting sophisticated and creative analysis of complex data and translate results into actionable deliverables, messages, and presentations.
• Experience presenting to senior leadership.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

Responsibilities

• Own revenue analysis and forecast accuracy for your accounts, surfacing the 'why' behind weekly and monthly trends and variance drivers in partnership with Finance and ProServe.
• Drive measurable improvement in pipeline quality and hygiene, and use pipeline and revenue data to identify white space, resource optimization, and pipeline generation opportunities.
• Build and run the operating cadence for your account teams, including Weekly and Monthly Business Reviews, elevating them toward forward-looking risks, opportunities, and leadership actions.
• Lead strategic and annual planning - territory planning, quota setting, goal setting, and account planning - and help teams turn plans into trackable, executable initiatives.
• Design and manage goals and metrics mechanisms that drive accountability, and curate qualitative customer insights into timely signals for leadership.
• Develop actionable, automated, self-service dashboards and reports.
• Drive process improvement and change management, leading and delivering training.
• Define tooling requirements and influence central teams' roadmaps to meet our high standards.
• Collaborate with other Operations leads to share and implement best practices.
• Lead adoption of AI tooling for operational use cases, quantifying the impact.
• Prepare ad hoc analysis and participate in projects as needed.

Skills

Data analysis

Presenting to leadership

Salesforce/CRM tools

Business-process design

Education

Bachelor's degree

Tools

Salesforce

BI tools

Job description

Amazon is seeking a Sales Operations Lead for the AWS Strategic Accounts Business Operations team in New York. The role partners with account management to define, land, and execute strategic priorities, developing standard metrics to measure program productivity and impact.

You will automate processes, generate insights, and drive change across the organization. You will build relationships with Sales Leadership and cross-functional partners, delivering proactive analyses and self-service