Strategic Sales Ops Lead - AI & Data Insights

Amazon Inc.; San Francisco (CA); On-site; USD 147,000 - 199,000; Full time

Job summary

Amazon Inc. in San Francisco is seeking an experienced Sales Operations Lead for AWS Strategic Accounts to partner with account management teams, define metrics, and drive operational excellence.

You will build dashboards, automate processes, and translate data into actionable insights, while collaborating with Sales Leadership to inform strategy and decision making in a fast-paced environment. Ideal candidates will have 6+ years in sales operations, strong data analysis skills, and a track

Qualifications

• Bachelor's degree or equivalent required.
• 6+ years of sales operations or equivalent experience.
• Experience defining, refining and implementing sales processes, procedures and policies.
• Experience presenting to senior leadership.
• Experience using Salesforce (or other CRM tool) or BI tools.
• Experience in business-process design or equivalent.

Responsibilities

• Own revenue analysis and forecast accuracy for your accounts, surfacing the 'why' behind weekly and monthly trends.
• Drive measurable improvement in pipeline quality and hygiene, and use pipeline and revenue data to identify white space, resource optimization, and pipeline generation opportunities.
• Build and run the operating cadence for your account teams, including Weekly and Monthly Business Reviews, elevating them toward forward-looking risks, opportunities, and leadership actions.
• Lead strategic and annual planning - territory planning, quota setting, goal setting, and account planning - and help teams turn plans into trackable, executable initiatives.
• Design and manage goals and metrics mechanisms that drive accountability, and curate qualitative customer insights into timely signals for leadership.
• Develop actionable, automated, self-service dashboards and reports.
• Drive process improvement and change management, leading and delivering training.
• Define tooling requirements and influence central teams' roadmaps to meet our high standards.
• Collaborate with other Operations leads to share and implement best practices.
• Lead adoption of AI tooling for operational use cases, quantifying the impact.
• Prepare ad hoc analysis and participate in projects as needed.

Skills

Data analysis

Senior leadership presentations

Sales processes

6+ years sales operations

CRM tool experience

Business-process design

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Amazon Inc. in San Francisco is seeking an experienced Sales Operations Lead for AWS Strategic Accounts to partner with account management teams, define metrics, and drive operational excellence.

You will build dashboards, automate processes, and translate data into actionable insights, while collaborating with Sales Leadership to inform strategy and decision making in a fast-paced environment. Ideal candidates will have 6+ years in sales operations, strong data analysis skills, and a track