Strategic Accounts Sales Ops Leader — AI & Analytics

Amazon Web Services (AWS); Santa Clara (CA); On-site; USD 147,000 - 199,000; Full time

Job summary

Amazon Web Services, Inc. in the San Francisco Bay Area is seeking a Sales Operations Lead to partner with account management teams to define, land, and execute strategic priorities.

You will develop metrics, automate processes, and provide data-driven insights; lead planning, cadence, and reporting across the strategic accounts business. This role demands strong business acumen, executive communication, and a passion for applying AI capabilities to improve operations.

Qualifications

• 6+ years of sales operations or equivalent experience.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Experience presenting to senior leadership.

Responsibilities

• Own revenue analysis and forecast accuracy for your accounts, surfacing the “why” behind weekly and monthly trends in partnership with Finance and ProServe.
• Drive measurable improvement in pipeline quality and hygiene, and use pipeline and revenue data to identify white space and opportunities.
• Build and run the operating cadence for account teams, including Weekly and Monthly Business Reviews, elevating forward-looking risks and actions.
• Lead strategic and annual planning — territory planning, quota setting, goal setting, and account planning.
• Design metrics mechanisms that drive accountability and curate customer insights into timely signals for leadership.
• Develop actionable, automated dashboards and reports for self-service use.
• Drive process improvement and change management, delivering training.

Skills

Sales data analysis

Executive presentation

Sales process design

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce CRM

BI tools

Job description

Amazon Web Services, Inc. in the San Francisco Bay Area is seeking a Sales Operations Lead to partner with account management teams to define, land, and execute strategic priorities.

You will develop metrics, automate processes, and provide data-driven insights; lead planning, cadence, and reporting across the strategic accounts business. This role demands strong business acumen, executive communication, and a passion for applying AI capabilities to improve operations.