AI-Powered Sales Operations Leader

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 147,000 - 199,000; Full time

Job summary

Amazon Web Services, Inc. in San Francisco, CA seeks a Sales Operations Lead to partner with account teams, define strategic priorities, and drive data-based decision making across the business.

You will own revenue analysis, forecast accuracy, and operating cadence, building scalable dashboards and standard metrics while collaborating with Finance, ProServe, and sales leadership to unlock growth and operational excellence.

Qualifications

• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
• Bachelor's degree or equivalent.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• 6+ years of sales operations or equivalent experience.
• Experience presenting to senior leadership.

Responsibilities

• Own revenue analysis and forecast accuracy for accounts, surfacing the why behind weekly and monthly trends and variance drivers in partnership with Finance and ProServe.
• Drive measurable improvement in pipeline quality and hygiene, and use pipeline and revenue data to identify white space, resource optimization, and pipeline generation opportunities.
• Build and run the operating cadence for your account teams, including Weekly and Monthly Business Reviews, elevating them toward forward-looking risks, opportunities, and leadership actions.
• Lead strategic and annual planning — territory planning, quota setting, goal setting, and account planning — and help teams turn plans into trackable, executable initiatives.
• Design and manage goals and metrics mechanisms that drive accountability, and curate qualitative customer insights into timely signals for leadership.
• Develop actionable, automated, self-service dashboards and reports.
• Drive process improvement and change management, leading and delivering training.
• Define tooling requirements and influence central teams' roadmaps to meet our high standards.
• Collaborate with other Operations leads to share and implement best practices.
• Lead adoption of AI tooling for operational use cases, quantifying the impact.
• Prepare ad hoc analysis and participate in projects as needed.

Skills

Sales analytics

Executive communication

Forecasting

Sales process optimization

Leadership

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Amazon Web Services, Inc. in San Francisco, CA seeks a Sales Operations Lead to partner with account teams, define strategic priorities, and drive data-based decision making across the business.

You will own revenue analysis, forecast accuracy, and operating cadence, building scalable dashboards and standard metrics while collaborating with Finance, ProServe, and sales leadership to unlock growth and operational excellence.