Strategic Sales Operations Leader

One Call; Denver (CO); Remote; USD 180,000 - 280,000; Full time

Job summary

One Call is seeking a Senior Vice President of Sales Operations to orchestrate the commercial engine, turning signed contracts into go-live, live revenue, and reporting. You will unify client onboarding, reporting, CRM governance, and forecasting under one leadership umbrella.

The role spans implementation, reporting, pipeline management, and process improvement, collaborating with clinical, IT, and finance teams to ensure regulatory compliance and data integrity.

Qualifications

• Bachelor's degree in business, finance, healthcare administration, analytics, or related field.
• Ten+ years in sales operations, revenue operations, or commercial strategy.
• 5+ years of people leadership experience (managers/directors).
• Direct experience owning Salesforce as a business system (pipeline design, reporting).
• Experience owning forecasting processes with executive accountability.
• Experience leading client implementation/onboarding in B2B services.
• Strong analytical capability with translating data into clear recommendations.

Responsibilities

• Own client onboarding from contract through stabilized go-live.
• Lead onboarding teams for expanding accounts into new service lines or products.
• Establish standardized implementation methodology with milestones and exit criteria.
• Own CRM/pipeline governance and data hygiene standards.
• Oversee client-facing implementation communication and post-go-live support.
• Own reporting governance for client reporting, dashboards, and SLAs.
• Drive automation and self-service reporting to reduce manual work.
• Ensure reporting complies with privacy, data protection, and confidentiality requirements.
• Lead forecasting, KPI reporting, and executive-facing performance dashboards.

Skills

Sales operations

Forecasting

Data analysis

Salesforce ownership

Process improvement

Leadership

Education

Bachelor's degree in business/finance/healthcare analytics

Tools

Salesforce

BI tools

Job description

One Call is seeking a Senior Vice President of Sales Operations to orchestrate the commercial engine, turning signed contracts into go-live, live revenue, and reporting. You will unify client onboarding, reporting, CRM governance, and forecasting under one leadership umbrella.

The role spans implementation, reporting, pipeline management, and process improvement, collaborating with clinical, IT, and finance teams to ensure regulatory compliance and data integrity.