Head of Sales Ops & Revenue Forecasting

One Call; Bismarck (ND); Remote; USD 180,000 - 230,000; Full time

Job summary

One Call is seeking an accomplished Vice President of Sales Operations to unify and lead the commercial operations engine. You will own client onboarding, reporting, forecasting, and the Salesforce-driven pipeline while partnering with sales leadership and cross-functional teams to ensure compliant, scalable processes.

The role requires deep experience in sales operations, data-driven decision making, and a proven ability to drive improvements across implementation, reporting, and governance in

Qualifications

• Bachelor's degree or higher in a relevant field and extensive sales operations experience.
• Ten or more years of progressive experience in sales operations, revenue operations, or commercial strategy.
• Proven leadership experience overseeing cross-functional teams.

Responsibilities

• Owns the client onboarding function from executed contract through stabilized steady-rate operation.
• Lead the implementation team responsible for onboarding new clients and expanding existing accounts into additional service lines or products.
• Establish a standardized, scalable implementation methodology with defined stages, milestones, deliverables, and exit criteria.
• Serve as executive owner of the handoff between sales and operations, ensuring commitments are documented, feasible and fulfilled.
• Drive accountability for time-to-go-live and first revenue, removing bottlenecks that extend onboarding timelines.
• Coordinate cross-functional implementation dependencies across clinical operations, network, IT, billing, compliance, and account management.
• Owns the CRM as a business system and the integrity of the pipeline it contains.
• Establish governance over metric definitions, calculation methodology, and data sources for consistent client reports and dashboards.
• Own the commercial forecasting process, including methodology, cadence, and roll-up across segments.

Skills

Sales operations

Forecasting

Salesforce

CRM administration

Data analysis

Leadership

Education

Bachelor's degree in business, finance, healthcare administration, analytics, or related field

Tools

Salesforce

CRM systems

Job description

One Call is seeking an accomplished Vice President of Sales Operations to unify and lead the commercial operations engine. You will own client onboarding, reporting, forecasting, and the Salesforce-driven pipeline while partnering with sales leadership and cross-functional teams to ensure compliant, scalable processes.

The role requires deep experience in sales operations, data-driven decision making, and a proven ability to drive improvements across implementation, reporting, and governance in