VP, Revenue Operations & Strategy

One Call; Jackson (MS); Remote; USD 180,000 - 240,000; Full time

Job summary

One Call is seeking a Vice President of Sales Operations to lead the operational engine for the commercial organization. You will own the end-to-end infrastructure that turns signed agreements into live, revenue-generating client relationships, with systems, data, and processes to forecast and manage the business.

The role consolidates client implementation, customer reporting, Salesforce administration, and forecasting, unifying five functions to eliminate handoffs and create a single source of

Qualifications

• Bachelor's degree in business, finance, healthcare administration, analytics, or a related field.
• Ten or more years of progressive experience in sales operations or revenue operations.
• Five or more years of people leadership experience.
• Direct experience owning or heavily influencing Salesforce as a business system.
• Demonstrated ownership of a forecasting process with accountability to executive leadership.
• Experience leading client implementation or onboarding in a B2B services environment.
• Strong analytical capability with the ability to translate data into clear recommendations.
• Track record of designing and implementing process improvements.

Responsibilities

• Own the client onboarding function from contract to stabilized operation.
• Lead the implementation team coordinating onboarding across accounts and services.
• Establish a standardized implementation methodology with milestones and exit criteria.
• Own handoff between sales and operations ensuring commitments are feasible.
• Drive time-to-go-live and time-to-first revenue by removing bottlenecks.
• Coordinate cross-functional implementation dependencies across clinical, IT, billing, and management.
• Oversee client-facing implementation communications and post-go-live support.
• Own reporting for clients and establish governance over metric definitions and data sources.
• Own CRM and pipeline governance, data hygiene, and security controls.
• Lead forecasting and reporting for the commercial team with dashboards and cadence.

Skills

Forecasting

Analytical ability

Process improvement

Sales operations

Education

Bachelor's degree in business, finance, healthcare administration, analytics, or related field

10+ years in sales operations or revenue operations

5+ years of people leadership experience

Tools

Salesforce

CRM systems

Job description

One Call is seeking a Vice President of Sales Operations to lead the operational engine for the commercial organization. You will own the end-to-end infrastructure that turns signed agreements into live, revenue-generating client relationships, with systems, data, and processes to forecast and manage the business.

The role consolidates client implementation, customer reporting, Salesforce administration, and forecasting, unifying five functions to eliminate handoffs and create a single source of