Strategic Revenue Operations Leader

One Call; Annapolis (MD); On-site; USD 180,000 - 260,000; Full time

Job summary

One Call seeks a Vice President of Sales Operations to run the operational engine behind the commercial organization. This executive unifies onboarding, client reporting, Salesforce governance, and forecasting to deliver trusted data and predictable revenue.

The role reports to the Chief Commercial Officer and requires extensive experience in sales operations, leadership, and healthcare- regulated environments.

Qualifications

• Bachelor's degree in business, finance, healthcare administration, analytics, or related field.
• 10+ years in sales operations or revenue operations.
• 5+ years in people leadership roles.
• Direct experience owning or heavily influencing Salesforce as a business system.
• Proven forecasting ownership and reporting discipline.
• Experience leading client onboarding in a B2B services environment.

Responsibilities

• Own client onboarding from contract to stabilized operation.
• Lead onboarding to expand accounts into additional service lines or products.
• Standardize scalable implementation methodology with milestones and exit criteria.
• Own CRM and pipeline integrity, including data hygiene and governance.
• Lead forecasting, reporting, and executive-level commercial dashboards.

Skills

Sales operations

Forecasting

Salesforce

People leadership

Client implementation

Data analysis

Education

Bachelor's degree in business, finance, healthcare administration, analytics, or a related field

Tools

Salesforce CRM

Job description

One Call seeks a Vice President of Sales Operations to run the operational engine behind the commercial organization. This executive unifies onboarding, client reporting, Salesforce governance, and forecasting to deliver trusted data and predictable revenue.

The role reports to the Chief Commercial Officer and requires extensive experience in sales operations, leadership, and healthcare- regulated environments.