Strategic Revenue Operations Leader

One Call; Lansing (MI); On-site; USD 180,000 - 240,000; Full time

Job summary

One Call is seeking a Vice President of Sales Operations to lead the operational engine behind the commercial team. This executive owns the end-to-end infrastructure from contract to live, revenue-producing relationships, ensuring forecasting and data-driven decisions.

Reporting to the Chief Commercial Officer, the role consolidates client implementation, reporting, Salesforce governance, process improvement, and forecasting. Strong leadership and healthcare domain credibility are essential.

Qualifications

• Bachelor's degree in a relevant field.
• 10+ years in progressive sales operations, revenue operations, or equivalent.
• 5+ years leading managers or directors.
• Experience owning Salesforce as a business system.
• Experience driving forecasting accuracy and CRM data quality.

Responsibilities

• Owns the end-to-end implementation and onboarding function for new and existing clients.
• Owns client reporting, including standard templates and governance over metrics and data sources.
• Directs Salesforce administration, pipeline governance, and the sales tech stack.
• Leads process improvement across the commercial workflow from lead to renewal.
• Owns the forecasting process, cadence, and roll-up across segments and product lines.
• Produces recurring performance reporting and dashboards for executives, including variance insights.
• Leads a multi-function team through senior leadership and accountability for budget and headcount.

Skills

Sales operations

Forecasting

Salesforce

Data analysis

Education

Bachelor's degree in business, finance, healthcare administration, analytics, or a related field

Tools

Salesforce

Job description

One Call is seeking a Vice President of Sales Operations to lead the operational engine behind the commercial team. This executive owns the end-to-end infrastructure from contract to live, revenue-producing relationships, ensuring forecasting and data-driven decisions.

Reporting to the Chief Commercial Officer, the role consolidates client implementation, reporting, Salesforce governance, process improvement, and forecasting. Strong leadership and healthcare domain credibility are essential.