Strategic Revenue Operations Leader

One Call; Richmond (VA); Remote; USD 180,000 - 280,000; Full time

Job summary

One Call is seeking a visionary Vice President of Sales Operations to lead the operational engine behind the commercial organization. This executive will own onboarding, client reporting, CRM governance, and forecasting, unifying five functions under strong leadership while ensuring compliance with healthcare data confidentiality.

The successful candidate will balance operator and analyst skills, building credibility with sales leaders and executives through rigorous analytics and practical

Qualifications

• Bachelor's degree in business, finance, or healthcare administration preferred.
• 10+ years in sales operations or revenue operations leadership.
• Proven ability to own CRM governance and forecasting processes.

Responsibilities

• Own the CRM as a business system and the integrity of the pipeline.
• Lead Salesforce administration, configuration, and integrations.
• Standardize implementation and onboarding across client segments.
• Develop and maintain standardized client reporting catalogs and templates.
• Drive continuous process improvements to reduce admin effort and speed time-to-go-live.
• Own the forecasting process and executive-grade reporting for leadership.

Skills

Sales ops

Forecasting

Leadership

Data analysis

Cross-functional leadership

Education

Bachelor's degree in business

MBA (preferred)

Tools

Salesforce

CRM software

BI tools

Job description

One Call is seeking a visionary Vice President of Sales Operations to lead the operational engine behind the commercial organization. This executive will own onboarding, client reporting, CRM governance, and forecasting, unifying five functions under strong leadership while ensuring compliance with healthcare data confidentiality.

The successful candidate will balance operator and analyst skills, building credibility with sales leaders and executives through rigorous analytics and practical