Strategic Sales Operations Lead
American Express Global Business Travel
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Job summary
American Express Global Business Travel seeks a Sales Operations Manager to own high-impact initiatives across sales processes, forecasting, and analytics. You will partner with sales leadership, translate complex problems into scalable solutions, and optimize GTM tools to boost productivity and revenue performance.
You will design end-to-end processes, collaborate across Marketing, Pricing, Implementation, and Analytics, and drive data-driven decisions to improve forecast accuracy and pipeline
Qualifications
- 5+ years in Sales Operations, Revenue Operations or similar analytical GTM roles.
- Ability to distill complex processes into actionable requirements for leadership.
- Advanced proficiency in sales forecasting, territory design and process design.
Responsibilities
- Distill complex problems into clear requirements for sales and revenue leaders.
- Design end-to-end sales processes from leads to closure and implementation.
- Collaborate with Marketing, Solutions, Pricing, Enablement and Analytics for end-to-end coverage.
- Develop and refine forecasting methodology and cadence with sales leaders.
- Lead territory design, segmentation, and capacity planning with data-driven approaches.
- Create dashboards and analytics surface insights on pipeline health and KPIs.
- Optimize GTM tech stack (Gong, Outreach, 6sense, ZoomInfo) and drive adoption.
- Identify inefficiencies and lead rollout of process improvements.
Skills
Education
Tools
Job description
American Express Global Business Travel seeks a Sales Operations Manager to own high-impact initiatives across sales processes, forecasting, and analytics. You will partner with sales leadership, translate complex problems into scalable solutions, and optimize GTM tools to boost productivity and revenue performance.
You will design end-to-end processes, collaborate across Marketing, Pricing, Implementation, and Analytics, and drive data-driven decisions to improve forecast accuracy and pipeline
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