Strategic Sales Engineer - E‑Commerce

Rithum; Detroit (MI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

6% 401(k) match

20 days Paid Time Off

Job summary

Rithum is seeking a Senior Sales Engineer who will act as a strategic advisor to clients and internal teams, leading complex discovery engagements and building executive-level business cases. You will drive revenue growth across new and existing accounts, collaborate with sales and client management, and deliver compelling ROI analyses and product demonstrations.

The role requires 3+ years in presales or ecommerce GMV ownership, strong MEDDICC experience, and the ability to engage C-suite

Qualifications

• 3+ years presales consultative experience OR direct ownership of an ecommerce program generating $10 million+ in GMV.
• Must be located in Central or Eastern US time zones.
• Proven experience applying a formal value-selling framework (e.g., MEDDICC) in complex multi-stakeholder sales cycles.
• Understanding of retail and/or ecommerce industries.
• Experience using AI tools to accelerate outcomes (e.g., ChatGPT, Copilot, Claude).

Responsibilities

• Drive generation of new revenue with new and existing accounts in collaboration with sales and client management teams.
• Lead the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations in person and via screen share-hosted meetings.
• Evaluate client goals, data & systems integration requirements, and recommend effective strategies.
• Construct and present ROI analyses and business cases for executive stakeholders.
• Engage economic buyers and executives to translate capabilities into business impact narratives.
• Respond to RFIs and RFPs with structured, value-led responses.
• Synthesize client feedback and market intel to improve product and service delivery.
• Collaborate cross-departmentally for smooth handoffs to service teams.

Skills

Presales experience

Executive-level communication

MEDDICC or equivalent

AI tools experience

Education

Bachelor's degree

Tools

API integrations (REST & Webhooks)

Job description

Rithum is seeking a Senior Sales Engineer who will act as a strategic advisor to clients and internal teams, leading complex discovery engagements and building executive-level business cases. You will drive revenue growth across new and existing accounts, collaborate with sales and client management, and deliver compelling ROI analyses and product demonstrations.

The role requires 3+ years in presales or ecommerce GMV ownership, strong MEDDICC experience, and the ability to engage C-suite