Strategic SaaS Solutions Engineer & Pre-Sales Consultant

Elsevier; California; Remote; USD 94,000 - 174,000; Full time

Job summary

Elsevier is a global information analytics company serving research, academic, and clinical communities. Solutions Engineers collaborate with Account Managers to grow regional sales, tailoring demonstrations to client needs and validating success criteria.

They lead pre-sales demonstrations, coordinate with Product/Marketing on features, and drive the technical sales process from discovery to handover to implementation and customer success.

Qualifications

• Bachelor’s degree in computer science, Software Engineering or Management Information Systems or similar field
• 5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar
• SaaS/Software as a Service experience is a plus
• Exceptional relationship-building skills
• Experienced in working in an international matrixed organisation is a plus
• Fluent in English
• Extensive experience with selling, servicing, implementing software systems
• Proven experience in complex solution-sales approach—consultative selling
• Excellent software demonstration and presentation skills
• Ability to create big-picture software solutions.

Responsibilities

• Pre-sale: prepares persona-tailored in-depth presentations and technical demos based on customer needs
• Sales: conduct demo and log project requirements in CRM
• Post-sales: hand-off to implementation manager and customer success
• Drive technical sales process and design solutions to meet client needs
• Provide post-implementation support and ensure successful handover
• Generate referrals and reference customers through satisfied clients

Skills

Relationship building

Consultative selling

Software demonstrations

Presentation skills

Big-picture software solutions

Education

Bachelor’s degree in computer science or software engineering or MIS

Tools

CRM experience

Job description

Elsevier is a global information analytics company serving research, academic, and clinical communities. Solutions Engineers collaborate with Account Managers to grow regional sales, tailoring demonstrations to client needs and validating success criteria.

They lead pre-sales demonstrations, coordinate with Product/Marketing on features, and drive the technical sales process from discovery to handover to implementation and customer success.