Remote Solutions Engineer — Pre-Sales & Solutions Expert

RELX International; Columbus (OH); Remote; USD 94,000 - 174,000; Full time

Job summary

Elsevier is seeking a Solution Engineer/Sales Consultant to collaborate with Account Managers to grow sales within a region, understand client needs, and demonstrate how Elsevier’s Academic Information Systems and Research Intelligence portfolios can meet those needs.

The role covers pre-sales demonstrations, sales discussions, and post-sales handovers, including tender responses and solution design. Strong English communication and a consultative selling approach are essential.

Qualifications

• Bachelor’s degree in computer science, Software Engineering or MIS or similar field.
• 5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar.
• Fluent in English; SaaS experience is a plus; publishing expertise is a plus.
• Excellent communication and presentation skills; strong relationship-building.
• Experience in international matrixed organisations is a plus.
• Extensive experience with selling, servicing, and implementing software systems.
• Proven experience in complex solution-sales approach – consultative selling.
• Excellent analytical skills and attention to detail.
• Ability to create big-picture software solutions.

Responsibilities

• Pre-sale: Prepare persona-tailored presentations and technical demos and engage with Product/Marketing to leverage latest features.
• Sales: Review opportunity and account information in CRM and prepare for demo; conduct demo and log requirements.
• Post-sales: Gather insights from customer success and hand over to implementation; ensure successful hand-off.
• Drive tender process: Lead technical tender requirements and responses with tender team.
• Design solution and overall proposal to meet client needs and realize success; contribute to product roadmap and strategy.
• Provide support during implementation and post-installation; assist in delivering a successful implementation.
• Play an active role in generating referrals and reference customers; identify new potential clients through network.

Skills

Sales experience

Solution selling

Software demonstrations

Communication

Relationship building

English fluency

Analytical skills

Education

Bachelor’s degree in computer science / Software Engineering / MIS

Job description

Elsevier is seeking a Solution Engineer/Sales Consultant to collaborate with Account Managers to grow sales within a region, understand client needs, and demonstrate how Elsevier’s Academic Information Systems and Research Intelligence portfolios can meet those needs.

The role covers pre-sales demonstrations, sales discussions, and post-sales handovers, including tender responses and solution design. Strong English communication and a consultative selling approach are essential.