Solutions Engineer — Pre-Sales & Technical Consultant

RELX International; California; Remote; USD 98,000 - 181,000; Full time

Job summary

Elsevier is seeking a Solutions Engineer/Sales Consultant to partner with Account Managers to grow opportunities, capture customer needs, and demonstrate the value of Elsevier's Academic Information Systems and Research Intelligence portfolios.

You will lead pre-sale demos, tailor presentations, document customer requirements in CRM, and help guide opportunities from discovery through hand-off to implementation, delivering measurable outcomes for clients.

Qualifications

• Bachelor’s degree in computer science, Software Engineering or MIS or similar field.
• 5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar.
• SaaS / Software as a Service experience is a plus.
• Publishing expertise, experience with publishing systems and workflows is a plus.
• Ability to present ideas in a clean, user-friendly way.
• Great communication skills
• Exceptional relationship building skills.
• Experienced in working in an international matrixed organisation is a plus.
• Fluent in English
• Extensive experience with selling, servicing, implementing software systems.
• Proven experience in complex solution-sales approach - “consultative selling”
• Excellent analytical skills, attention to detail
• Excellent software demonstration and presentation skills
• Ability to create big-picture software solutions.

Responsibilities

• Drive technical sales process by meeting with clients to discuss needs and align with Account Managers.
• Draft and deliver presentations with in-depth information on targeted software products and value proposition.
• Understand tender requirements and contribute to tender responses.
• Design solutions and proposals to meet client needs and achieve high customer satisfaction.
• Provide support during implementation and post-installation handover to delivery teams.
• Generate referrals and reference customers through successful pre-sales and handover activities.

Skills

Sales experience

Solution engineering

SaaS sales

English fluency

Communication skills

Technical demos

CRM familiarity

Education

Bachelor's degree in CS/IS

Tools

CRM software (Salesforce)

Demo/presentation tools

Job description

Elsevier is seeking a Solutions Engineer/Sales Consultant to partner with Account Managers to grow opportunities, capture customer needs, and demonstrate the value of Elsevier's Academic Information Systems and Research Intelligence portfolios.

You will lead pre-sale demos, tailor presentations, document customer requirements in CRM, and help guide opportunities from discovery through hand-off to implementation, delivering measurable outcomes for clients.