Strategic SaaS Account Manager – Turnaround & Growth

Stealth AI Startup; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company equity

Performance-based bonuses

Competitive base salary

Job summary

A rapidly growing tech company in Dallas, Texas is seeking an experienced Account Manager to focus on at-risk accounts and client engagement. This position requires a proactive approach to turn around account issues and identify growth opportunities. The ideal candidate has experience in SaaS or technology, and has held relevant roles such as Account Manager or Customer Success Manager. Competitive salary, equity, and performance bonuses are offered for this on-site role.

Qualifications

• Must have experience in a SaaS, Software, or Tech setting.
• Held roles like Account Manager, Account Executive, or Customer Success Manager.

Responsibilities

• Take ownership of at-risk accounts and implement recovery plans.
• Build detailed success roadmaps aligned with client goals.
• Identify and proactively reach out to at-risk clients.
• Identify upsell and cross-sell opportunities.
• Act as the voice of the customer for product improvement.

Skills

SaaS experience

Client engagement

Proactive problem solving

Customer success management

Job description

A rapidly growing tech company in Dallas, Texas is seeking an experienced Account Manager to focus on at-risk accounts and client engagement. This position requires a proactive approach to turn around account issues and identify growth opportunities. The ideal candidate has experience in SaaS or technology, and has held relevant roles such as Account Manager or Customer Success Manager. Competitive salary, equity, and performance bonuses are offered for this on-site role.