Strategic Account Manager — SaaS Ecommerce Growth

Amla Commerce (Creator of Artifi and Znode); Milwaukee (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

A global software company is seeking a motivated Account Manager to drive growth and oversee high-value accounts. The successful candidate will generate additional revenue from existing customers while maintaining satisfaction. Responsibilities include managing contracts and budgets, running customer reviews, and developing retention strategies. Ideal candidates have over 3 years of Account Management experience and are proficient with digital marketing and ecommerce platforms.

Qualifications

• 3+ years of Account Management experience.
• Ability to anticipate customers' needs with appropriate products.
• Proficient with digital marketing and ecommerce tools.

Responsibilities

• Manage a book of business and create growth strategies.
• Run quarterly customer reviews with leadership support.
• Forecast and plan organic revenue quarterly.

Skills

Account Management experience

Customer-focused advocacy

Digital marketing platforms knowledge

Ecommerce platforms experience

Interpersonal skills

Organizational skills

Tools

Microsoft Office

Google Cloud

CRM software

Job description

A global software company is seeking a motivated Account Manager to drive growth and oversee high-value accounts. The successful candidate will generate additional revenue from existing customers while maintaining satisfaction. Responsibilities include managing contracts and budgets, running customer reviews, and developing retention strategies. Ideal candidates have over 3 years of Account Management experience and are proficient with digital marketing and ecommerce platforms.