Strategic SaaS Account Manager – Renewals & Growth (Remote)

Remote; San Francisco (CA); Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Work from anywhere

Annual learning stipend USD 1,000

Unlimited leave

Job summary

Sprinto, a fully remote autonomous trust platform, is hiring for a high-volume renewal specialist. You will own renewals, drive upsells, and manage risk while coordinating with Customer Success, Sales, and Finance.

The role emphasizes data-driven prioritization, proactive problem solving, and clear stakeholder communication. We value candidates with SaaS renewal experience, strong negotiation skills, and a curiosity about compliance and security.

Qualifications

• 2–4 years in account management, customer success, renewals, or sales in SaaS.
• Confident, direct negotiator with price/terms.
• Strong organisational discipline and dashboard-driven work.
• Clear, concise written and verbal communicator.
• Analytical enough to read account data and set priorities.
• Resilient, proactive, and able to handle pushback.
• Curious about compliance and security (SOC 2, ISO 27001) to be credible with lean teams.

Responsibilities

• Own a high-volume renewal portfolio and day-to-day relationships across a large book of startup and SMB accounts.
• Run the renewal pipeline end-to-end, forecast renewals, and close on time.
• Negotiate commercial terms and discounts for multi-year commitments.
• Spot and close expansion opportunities, including adding frameworks or upgrading plans.
• Get ahead of payment and billing risk and manage risk flags in real time.
• Work with Customer Success, Sales, Finance, and audit teams to unblock renewals.

Skills

Account management

Negotiation

Organizational discipline

Communication

Data analysis

Resilience

Compliance awareness

Job description

Sprinto, a fully remote autonomous trust platform, is hiring for a high-volume renewal specialist. You will own renewals, drive upsells, and manage risk while coordinating with Customer Success, Sales, and Finance.

The role emphasizes data-driven prioritization, proactive problem solving, and clear stakeholder communication. We value candidates with SaaS renewal experience, strong negotiation skills, and a curiosity about compliance and security.