Remote SaaS Renewal & Growth Specialist

Fortive; Oregon; Híbrido; USD 76.000 - 126.000; Jornada completa

Descripción de la vacante

Fortive is seeking a SaaS Renewal Account Representative to safeguard and grow key client relationships across our SaaS and print solutions. You will drive renewals, guide adoption, and coordinate with sales and support teams to optimize revenue and customer success.

The role requires excellent communication, strong organization, and technical SaaS knowledge. A proactive, results-oriented mindset will help you exceed quotas and deliver measurable outcomes.

Formación

• Bachelor's degree in business, marketing, or a related field.
• 2+ years proven experience in account management, preferably in SaaS.
• Strong communication, negotiation, and interpersonal skills.
• Technical aptitude and the ability to understand complex software solutions.
• Problem-solving skills and the ability to work under pressure.
• Excellent organizational and time management abilities.
• Results-oriented mindset with a focus on achieving and exceeding revenue targets.
• Experience with CRM software and sales analytics tools including Salesforce and Salesloft.

Responsabilidades

• Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations.
• Understand the clients' business goals to align SaaS solutions with their needs.
• Monitor customer usage and performance, identifying opportunities for improvement.
• Maintain a deep understanding of the company's SaaS products and services.
• Consistently achieve or exceed sales quota by driving renewals, upsells, and expansion opportunities.
• Identify upsell and cross-sell opportunities within key accounts.
• Collaborate with sales and marketing to expand revenue within existing clients.
• Address client inquiries and coordinate with support/technical teams.

Conocimientos

Account management

Relationship building

Communication

Technical aptitude

Negotiation

Organizational skills

Revenue focus

Educación

Bachelor's degree

Herramientas

Salesforce

Salesloft

Descripción del empleo

Fortive is seeking a SaaS Renewal Account Representative to safeguard and grow key client relationships across our SaaS and print solutions. You will drive renewals, guide adoption, and coordinate with sales and support teams to optimize revenue and customer success.

The role requires excellent communication, strong organization, and technical SaaS knowledge. A proactive, results-oriented mindset will help you exceed quotas and deliver measurable outcomes.