Strategic SaaS Account Manager (Remote)

Nitrogen Wealth, Inc.; United States; Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

4% 401(k) Match

Free Financial Planning Services

Medical, Dental & Vision insurance

Job summary

Nitrogen Wealth, Inc. is seeking an Account Manager to retain and grow our SaaS client base, driving renewals, expansions, and customer engagement.

You will lead strategic conversations, coordinate with cross-functional teams, and leverage Salesforce to manage accounts and optimize outcomes. The role emphasizes building trusted advisor relationships, managing data integrity, and delivering measurable value across the customer journey.

Qualifications

• 2 years at a technology company with a SaaS subscription model.
• 2 years in a customer-facing role in technology.
• 1-year using Salesforce on a daily basis as part of your core role.
• College degree or equivalent work experience.

Responsibilities

• Engage customers across the journey to improve health metrics and renewals.
• Facilitate value-based sales calls with existing customers.
• Follow SOPs for contract amendments, upsells, renewals, and cancellations.
• Identify opportunities for account growth and drive them to completion.
• Collaborate on Advisor Direct Engagement strategy and campaigns.
• Maintain accurate Salesforce data for Accounts, Contacts, and Users.

Skills

SaaS experience

Customer-facing

Sales process

Salesforce usage

Education

College degree or equivalent

Tools

Salesforce

Job description

Nitrogen Wealth, Inc. is seeking an Account Manager to retain and grow our SaaS client base, driving renewals, expansions, and customer engagement.

You will lead strategic conversations, coordinate with cross-functional teams, and leverage Salesforce to manage accounts and optimize outcomes. The role emphasizes building trusted advisor relationships, managing data integrity, and delivering measurable value across the customer journey.