Strategic SaaS Account Manager (Remote)

LeagueApps, Inc.; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Home-office stipend

Sports subsidies for employees and/or

Job summary

LeagueApps, Inc. is seeking a proactive Account Manager to own a portfolio of partners, drive retention, manage renewals, and identify opportunities for expansion.

You will build trusted relations with business owners and executives, balancing strategic thinking with hands-on execution across Sales and Customer Success. The role requires 3–5+ years in SaaS account management, expertise in renewals, and strong negotiation skills.

Qualifications

• 3–5+ years of Account Management experience, preferably in SaaS or technology.
• Proven success managing renewals, driving retention, and identifying expansion opportunities.
• Strong business acumen with experience in pricing, negotiations, and revenue management.
• Ability to build trusted relationships with business owners and executive stakeholders.
• Proactive, organized, and able to manage multiple priorities across a portfolio.
• Strong communication, presentation, and problem-solving skills.
• Experience with Salesforce, Gainsight, or similar platforms.

Responsibilities

• Own Partner Relationships: Build strong relationships with key stakeholders, understand their business priorities, and serve as a trusted advisor.
• Drive Retention & Renewals: Lead renewal strategies, negotiations, and contract execution while proactively identifying and addressing risks.
• Identify Growth Opportunities: Uncover upsell and cross-sell opportunities through strategic conversations and whitespace analysis.
• Lead Business Reviews: Conduct meaningful business reviews that demonstrate value, strengthen relationships, and align on future priorities.
• Drive Proactive Engagement: Develop account plans, maintain consistent outreach, and anticipate partner needs before issues arise.
• Collaborate Cross-Functionally: Work closely with Customer Success, Sales, and other internal teams to support partner success, retention, and growth.
• Maintain Accountability: Own revenue targets, maintain accurate forecasts, and document activities in Salesforce and Gainsight.

Skills

Account management

SaaS

Renewals

Negotiations

Stakeholder mgmt

Tools

Salesforce

Gainsight

Job description

LeagueApps, Inc. is seeking a proactive Account Manager to own a portfolio of partners, drive retention, manage renewals, and identify opportunities for expansion.

You will build trusted relations with business owners and executives, balancing strategic thinking with hands-on execution across Sales and Customer Success. The role requires 3–5+ years in SaaS account management, expertise in renewals, and strong negotiation skills.