Strategic SaaS Account Manager - Remote

Matcha; Northern (KY); Remote; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Remote-first work model

Performance-based bonus

Equity opportunities

Flexible time off

Paid holidays

Zusammenfassung

AbsenceSoft is seeking an Account Manager to renew and expand relationships within an assigned book of business. You’ll manage renewals, drive expansions, and design pricing aligned with customer goals and revenue objectives.

The role requires enterprise SaaS negotiation experience and a customer-first mindset, with cross-functional collaboration to finalize agreements. You’ll work in a remote-first environment, focusing on accurate CRM records, proactive pipeline management, and delivering

Qualifikationen

• Bachelor’s degree in Business or related field or equivalent experience.
• 4+ years in account management, customer success, or a similar client-facing role.
• Enterprise SaaS contract negotiation experience with MSAs, auto-renewal terms, and recurring revenue.
• Track record of meeting or exceeding revenue targets in quota-bearing roles.
• Strong communication and relationship-building with a customer-first mindset.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Familiarity with CRM tools like Salesforce or HubSpot.

Aufgaben

• Renew and grow customer relationships within an assigned book of business.
• Serve as a trusted advisor, designing pricing strategies aligned with customer and revenue goals.
• Lead commercial conversations including renewals, upsells, and expansions.
• Track activity and maintain records in CRM to support pipeline management.
• Drive renewal outcomes by demonstrating value and addressing customer needs.
• Deliver product training to drive adoption and satisfaction.
• Collaborate with teams to structure and finalize customer agreements and capture feedback.

Kenntnisse

Account management

Customer success

Contract negotiation

Quota carrying

Communication

CRM proficiency

Prioritization

Ausbildung

Bachelor’s degree in Business or related field

Tools

Salesforce

HubSpot

Jobbeschreibung

AbsenceSoft is seeking an Account Manager to renew and expand relationships within an assigned book of business. You’ll manage renewals, drive expansions, and design pricing aligned with customer goals and revenue objectives.

The role requires enterprise SaaS negotiation experience and a customer-first mindset, with cross-functional collaboration to finalize agreements. You’ll work in a remote-first environment, focusing on accurate CRM records, proactive pipeline management, and delivering