Remote SaaS Account Manager — Growth & Renewals

Mosaec; Northern (KY); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Salesloft in United States (Remote) is seeking a Commercial Account Manager to lead full-cycle sales within a remote-first environment. You will own accounts, drive net-new revenue, manage renewals, and partner with cross-functional teams to deliver value to customers.

You will cultivate C-suite relationships, craft strategic success plans, and forecast revenue with accuracy while expanding footprint across existing clients. This is a high-growth role in a fast-paced SaaS culture.

Qualifications

• 2-3 years of proven relationship building & closing experience in a SaaS environment
• Experience establishing strategic C-level relationships
• Ability to run a full sales lifecycle, start to finish, within the SMB segment
• Experience executing detailed product presentations and web demonstrations of our software capabilities to C-level executives, directors, and sales managers
• Adept at identifying and utilizing internal resources to build Salesloft brand awareness, assist in sales cycles, and close deals
• Collaborative mentality by prioritizing ‘we’ and not focusing on ‘me.’
• Superb listening skills; you must understand objections and defeat them by turning skeptics into ecstatic new customers
• High level of empathy – it’s important for our AM’s to be a good person to peers and prospects.
• Experience managing, expanding, and renewing customer relationships.
• Consistent overachievement of quota and revenue goals.
• Proven ability to make strong connections and overcome rejection to achieve results.
• Demonstrated ability to conduct compelling on-site and virtual presentations to C-Level executives.

Responsibilities

• Full-Cycle Account Ownership: Serving as the primary point of contact and ultimate owner of the account relationship, managing all commercial transactions including upsells, cross-sells, and the end-to-end renewal process.
• Driving Net-New Revenue: Actively prospecting within your assigned territory to identify, qualify, and close new ACV opportunities within your install base to expand your total book of business.
• Account Planning: Developing and executing success plans for high-value accounts to ensure long-term alignment between their business goals and our solutions.
• Proactive Retention Management: Monitoring account health and usage patterns to identify potential churn risks early, implementing “save” strategies to protect existing recurring revenue.
• Executive Relationship Building: Cultivating ties with VPs, C-suite executives and key stakeholders to move beyond a vendor relationship and become a trusted business advisor.
• Forecasting & Pipeline Accuracy: Provide leadership with accurate monthly, and quarterly revenue forecasts for both net new bookings and churn.
• Market & Competitive Intelligence: Staying up to date of industry trends and competitor movements to effectively position our value proposition against market alternatives.
• Collaborative Problem Solving: Partnering with Customer Success, Product, and Support teams to resolve complex client issues and ensure seamless post-sale transitions.
• Segmented Renewal Strategy: Partnering with Renewal Account Managers to streamline the execution of long-tail, lower-spend accounts, while identifying and “cherry-picking” growth potential.

Job description

Salesloft in United States (Remote) is seeking a Commercial Account Manager to lead full-cycle sales within a remote-first environment. You will own accounts, drive net-new revenue, manage renewals, and partner with cross-functional teams to deliver value to customers.

You will cultivate C-suite relationships, craft strategic success plans, and forecast revenue with accuracy while expanding footprint across existing clients. This is a high-growth role in a fast-paced SaaS culture.