Strategic SaaS Account Manager - Growth & Retention (Remote)

IncentFit Corporation.; Philadelphia (Philadelphia County); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Wellness program with annual incentives

Heavily subsidized medical/dental/vision plans

40% remote work after training

$1,000 annual Professional Development reimbursement

Job summary

A leading wellness technology company in Philadelphia is looking for an Account Manager who will act as a strategic partner for key clients. The role involves managing client relationships, driving revenue retention, and developing comprehensive account plans. Candidates should have at least 3 years of experience in B2B SaaS and a proven track record in customer success. The position offers a salary between $65,000 and $80,000 along with significant benefits including remote work flexibility and professional development reimbursements.

Qualifications

• 3+ years of experience in Account Management, Customer Success, or Sales within B2B SaaS or HR tech.
• History of meeting or exceeding retention and growth quotas.
• Strong negotiation skills with experience handling contract renewals.

Responsibilities

• Act as a trusted advisor for a dedicated portfolio of clients.
• Manage the renewal process and identify upsell opportunities.
• Develop and execute comprehensive account plans.

Skills

SaaS Expertise

Negotiation Mastery

Communication Mastery

Collaborative Spirit

Resilience

Job description

A leading wellness technology company in Philadelphia is looking for an Account Manager who will act as a strategic partner for key clients. The role involves managing client relationships, driving revenue retention, and developing comprehensive account plans. Candidates should have at least 3 years of experience in B2B SaaS and a proven track record in customer success. The position offers a salary between $65,000 and $80,000 along with significant benefits including remote work flexibility and professional development reimbursements.