Enterprise Account Growth & Success Manager (Remote)

RevPilots; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full Benefits

Equity

Job summary

A growing enterprise SaaS company is seeking an experienced Customer Success Manager / Account Manager to drive success for top-tier enterprise accounts. This remote role requires 5+ years of B2B SaaS experience, strong analytical skills, and the ability to build relationships with executive stakeholders. Key responsibilities include managing adoption processes, developing strategic account plans, and maintaining high net dollar retention rates. Full benefits and equity are included in the compensation package.

Qualifications

• 5+ years of B2B SaaS Customer Success experience.
• Strong technical aptitude; experience with APIs preferred.
• Proven track record in maintaining high net dollar retention.

Responsibilities

• Drive success for top-tier enterprise accounts.
• Manage implementation and adoption processes.
• Build and maintain relationships with key decision-makers.
• Develop comprehensive account strategies.
• Lead renewal and expansion discussions.

Skills

Customer Success Management

Relationship Building

Strategic Thinking

Analytical Skills

Presentation Skills

Problem Solving

Tools

Salesforce

API Products

Job description

A growing enterprise SaaS company is seeking an experienced Customer Success Manager / Account Manager to drive success for top-tier enterprise accounts. This remote role requires 5+ years of B2B SaaS experience, strong analytical skills, and the ability to build relationships with executive stakeholders. Key responsibilities include managing adoption processes, developing strategic account plans, and maintaining high net dollar retention rates. Full benefits and equity are included in the compensation package.