Strategic SaaS Account Manager – Growth & Retention

ServiceTrade; Colorado Springs (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical through Cigna PPO/HDHP with HS

Dental and Vision through Unum

FSA & Dependant Care Account

Company-paid Life insurance

Voluntary benefits: Supplemental Life,

Critical Illness, Accident and Pet

401(k) with up to 3% match

Flexible PTO

10 company holidays

Parental Leave

PTO for Volunteering

Employee Reimbursement Program

Job summary

ServiceTrade is seeking a Corporate Account Manager to manage a portfolio of high-end customers in Colorado. You will drive retention, expand investments in apps and services, and negotiate renewals while collaborating with Sales, Customer Success, Support, and Professional Services.

The role requires building growth plans, conducting business reviews, and delivering value through the ServiceTrade platform.

Qualifications

• BA/BS degree with 4+ years in Account Management or B2B sales.
• Experience selling SaaS solutions to business customers.
• Proven track record of meeting or exceeding sales quotas.
• Strong presenting and reporting abilities.
• Excellent relationship-building across client levels.

Responsibilities

• Maximize retention and minimize churn.
• Engage key customer executives and users as primary contact.
• Conduct regular business reviews remotely and on-site to drive usage and value.
• Identify risk accounts and address issues.
• Create quotes and manage sales cycles for expansion and upsell.

Skills

SaaS expertise

Quota attainment

Presentation skills

Relationship management

Organizational skills

Sales process

Communication skills

Travel willingness

Education

BA/BS degree

Tools

Salesforce.com

Gong.io

Zoom

Google Meet

Job description

ServiceTrade is seeking a Corporate Account Manager to manage a portfolio of high-end customers in Colorado. You will drive retention, expand investments in apps and services, and negotiate renewals while collaborating with Sales, Customer Success, Support, and Professional Services.

The role requires building growth plans, conducting business reviews, and delivering value through the ServiceTrade platform.