Strategic SaaS Account Manager: Growth & Renewals

ServiceTrade; California City (CA); Vor Ort; USD 90.000 - 140.000; Vollzeit

Benefits dieser Stelle

Medical through Cigna, PPO and HDHP

401(k) with match

Flexible PTO

Paid holidays

Parental Leave

Employee Reimbursement Program

Zusammenfassung

ServiceTrade is seeking a Corporate Account Manager to manage a high-end customer portfolio in a defined region. You will drive retention, expansion, and renewals, while coordinating with Sales, Customer Success, and Professional Services to ensure adoption and value realization.

You will conduct business reviews, present growth plans, and negotiate renewals, with a focus on achieving quota and delivering measurable ROI for customers and ServiceTrade.

Qualifikationen

• 4+ years of Account Management or equivalent B2B sales experience.
• Expertise in SaaS solutions.
• Demonstrated history of success in obtaining and hitting sales/revenue quotas.
• Possess corporate level presentation/reporting abilities.
• Relationship development skills at all levels within a client organization.
• Highly organized and ability to prioritize activity in a fast paced, team environment.
• Selling experience and understanding of sales process required.
• Professional oral, written, presentation, and interpersonal communication skills.
• Proficiency with Google Apps, Salesforce.com, Gong.io, Zoom or Google Meet preferred.
• Some travel experience and ability preferred (<15%)

Aufgaben

• Maximize retention by engaging key customer executives and users.
• Drive adoption and value realization through regular business reviews.
• Identify risk accounts and address potential issues.
• Create opportunities for increased investment through reviews and demonstrations.
• Manage quotes, sales cycle and close expansion and upsell opportunities.
• Negotiate and close renewal contracts with growth terms.
• Maintain account plans and cross-functional collaboration across departments.
• Document activity in Salesforce and sales tools.

Kenntnisse

Account management

SaaS experience

Sales quotas

Relationship building

Communication skills

Ausbildung

BA/BS degree

Tools

Salesforce

Gong.io

Zoom

Jobbeschreibung

ServiceTrade is seeking a Corporate Account Manager to manage a high-end customer portfolio in a defined region. You will drive retention, expansion, and renewals, while coordinating with Sales, Customer Success, and Professional Services to ensure adoption and value realization.

You will conduct business reviews, present growth plans, and negotiate renewals, with a focus on achieving quota and delivering measurable ROI for customers and ServiceTrade.