Strategic SaaS Account Manager - Growth & Cross-Sell

Adobe; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Adobe is expanding a team of Account Managers who will work with a focused cohort of the reseller book of business to expand Adobe’s footprint. This role drives revenue growth through cross-sell and upsell, and you’ll guide customers to adopt the solution with ease while coordinating with partners and internal teams.

You’ll manage relationships from IT to the C‑Suite, conduct account reviews, negotiate pricing, and champion success across Acrobat, Sign, Creative Cloud, and other solutions.

Qualifications

• 3+ years in account management or SAAS sales.
• Proven ability to manage large customer sets across Enterprise accounts.
• Experience selling SAAS solutions and engaging C-suite stakeholders.

Responsibilities

• Develop and manage relationships with large customers from the reseller book.
• Identify upsell/cross-sell opportunities and drive Net ARR growth.
• Lead account reviews, coordinate with Solution Specialists, and align with product roadmaps.
• Negotiate pricing and terms to achieve win-win outcomes while guiding customers to successful deployment.

Skills

Account management

SAAS sales

Large customers

C‑Suite engagement

Cross-sell & upsell

Relationship building

Education

Bachelor’s Degree or Equivalent

Tools

CRM systems

LinkedIn

ZoomInfo

Job description

Adobe is expanding a team of Account Managers who will work with a focused cohort of the reseller book of business to expand Adobe’s footprint. This role drives revenue growth through cross-sell and upsell, and you’ll guide customers to adopt the solution with ease while coordinating with partners and internal teams.

You’ll manage relationships from IT to the C‑Suite, conduct account reviews, negotiate pricing, and champion success across Acrobat, Sign, Creative Cloud, and other solutions.