Enterprise SaaS Account Manager | Remote, Upsell Leader

Aprimo-US-LL; Chicago (IL); À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Health savings account

Flexible spending accounts

401K

Life insurance

Parental leave

Mental health resources

Résumé du poste

Aprimo is seeking an Account Manager to nurture and manage our existing customer relationships, ensuring satisfaction, retention and driving upsell opportunities. You will handle paperwork, contracts and the commercial aspects of engagements.

The role requires a bachelor's degree, 4+ years in client‑facing AM, and proven solution selling in a cloud software environment. You will collaborate with CSMs, Product and Support, and leverage Salesforce and other tools to expand accounts.

Qualifications

• Bachelor's degree in a relevant field.
• Minimum of 4 years in a client-facing account management role.
• 3+ years of successful sales achievements in cloud-based software.
• Proven track record of solution selling and hitting targets.
• Experience working with partners (SIs, ISVs, consulting firms).
• History of enterprise new business prospecting and account development.

Responsabilités

• Renewal and retention: engage with customers to ensure satisfaction and retention.
• Upsell and cross-sell: identify opportunities and create tailored expansion proposals.
• Paperwork and contracts: manage renewals, amendments, and negotiations.
• Systems & processes: assist with account planning and expansion execution; master Salesforce, Claude, Asana.

Connaissances

Bachelor's degree

Client facing AM

Solution selling

Quota attainment

Partner experience

Stakeholder collaboration

Enterprise deals

Sales achievements

Formation

Bachelor's degree

Outils

Salesforce

Asana

Claude

Description du poste

Aprimo is seeking an Account Manager to nurture and manage our existing customer relationships, ensuring satisfaction, retention and driving upsell opportunities. You will handle paperwork, contracts and the commercial aspects of engagements.

The role requires a bachelor's degree, 4+ years in client‑facing AM, and proven solution selling in a cloud software environment. You will collaborate with CSMs, Product and Support, and leverage Salesforce and other tools to expand accounts.