Enterprise Account Manager – SaaS Growth (Remote)

Aprimo; Chicago (IL); Hybrid; GBP 68,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA

FSA

401(k) matching

Life insurance

Disability insurance

Parental leave

Employee Assistance Program

Job summary

Aprimo is seeking an Account Manager to nurture and grow relationships with existing customers, ensuring retention and expanding opportunities. You will handle paperwork, contracts, and commercial aspects while coordinating with CSMs, Product, Support and partners to deliver a superior customer experience.

Ideal candidates will have extensive experience in cloud software sales, demonstrate strong negotiation skills, and possess a track record of driving enterprise deals and expanding accounts

Qualifications

• Bachelor’s degree in relevant field.
• Minimum of 4 years in a client-facing account management role.
• Proven sales achievements in cloud-based software, with enterprise experience.
• Strong solution selling and multi-touch sales cycle experience.
• Experience managing contracts and partner relationships.

Responsibilities

• Retain and renew existing customers while driving upsell and cross-sell opportunities.
• Collaborate with CSMs, Product, Support and partners to deliver optimal customer experience.
• Manage contracts, amendments and negotiations to ensure smooth operations.
• Shape account planning and expansion with internal teams and tools.

Skills

Client facing

Account management

Sales ability

Negotiation

Relationship building

Cross-functional collaboration

Education

Bachelor’s degree in relevant field

Tools

Salesforce

Asana

Claude

Job description

Aprimo is seeking an Account Manager to nurture and grow relationships with existing customers, ensuring retention and expanding opportunities. You will handle paperwork, contracts, and commercial aspects while coordinating with CSMs, Product, Support and partners to deliver a superior customer experience.

Ideal candidates will have extensive experience in cloud software sales, demonstrate strong negotiation skills, and possess a track record of driving enterprise deals and expanding accounts