Strategic SaaS Account Manager

ServiceTrade; Alton (IL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision coverage

401(k) with company match

Flexible PTO

Parental Leave

Volunteer Time Off

Job summary

ServiceTrade in Illinois seeks a Corporate Account Manager to grow and protect a portfolio of high-end customers. You’ll drive adoption of ServiceTrade apps, manage renewals, and negotiate expansions while coordinating with Sales, Customer Success, and Marketing to deliver value.

The role requires a consultative, customer-first mindset, and a track record of quota achievement in a SaaS environment. On-site work in Illinois is expected.

Qualifications

• B.A. or B.S. degree with 4+ years of Account Management or equivalent B2B sales experience.
• Expertise in SaaS solutions and proven history of hitting sales quotas.
• Strong presentation, communication, and relationship-building skills.

Responsibilities

• Maximize retention and minimize churn by engaging executives and users.
• Increase customer investment through business reviews, quotes, and expansions.
• Lead account planning and cross-functional collaboration across departments.
• Maintain accurate Salesforce records and manage renewal negotiations.

Skills

Account management

SaaS sales

Relationship building

Quota attainment

Education

B.A. or B.S. degree

Tools

Salesforce

Gong.io

Zoom

Google Meet

Job description

ServiceTrade in Illinois seeks a Corporate Account Manager to grow and protect a portfolio of high-end customers. You’ll drive adoption of ServiceTrade apps, manage renewals, and negotiate expansions while coordinating with Sales, Customer Success, and Marketing to deliver value.

The role requires a consultative, customer-first mindset, and a track record of quota achievement in a SaaS environment. On-site work in Illinois is expected.