Strategic Corporate Account Manager

ServiceTrade; Tennessee; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical through Cigna

401(k) with up to 3% employer match

Flexible PTO policy

Parental Leave

Holidays

Employee Reimbursement Program

Job summary

ServiceTrade is seeking a Corporate Account Manager in the United States to retain and expand customer investments in our SaaS apps. You will manage a portfolio of high-end customers, conduct reviews, negotiate renewals, and collaborate across Sales, Customer Success, and Marketing to drive ARR growth.

You’ll engage executives, drive adoption, and deliver value through strategic account plans, product demonstrations, and cross-functional coordination in a fast-paced team environment.

Qualifications

• B.A. or B.S. degree with 4+ years of Account Management or equivalent B2B sales experience.
• Expertise in SaaS solutions.
• Demonstrated history of success in obtaining and hitting sales/revenue quotas.
• Corporate level presentation/reporting abilities.
• Relationship development skills at all levels within a client organization.
• Highly organized and ability to prioritize activity and work in a fast paced, team environment.
• Selling experience and understanding of sales process required.
• Professional oral, written, presentation, and interpersonal communication skills.
• Proficiency with Google Apps, Salesforce.com, Gong.io, Zoom or Google Meet preferred.
• Some travel experience and ability preferred (<15%).

Responsibilities

• Maximize retention and minimize churn by engaging key customer executives and users.
• Conduct regular business reviews remotely and on-site to drive usage and value.
• Identify risk accounts and address issues to maximize adoption of ServiceTrade.
• Create opportunities for expansion and upsell through business reviews and product demos.
• Negotiate and close renewal contracts that include growth and additional investment.
• Manage pipeline of expansion and forecasts of ARR increases in Salesforce.com.

Skills

Account management

B2B sales

SaaS solutions

Relationship building

Time management

Presentations

Communication skills

Forecasting

Travel up to 15%

Education

Bachelor's degree

Tools

Salesforce.com

Google Apps

Gong.io

Zoom/Google Meet

Job description

ServiceTrade is seeking a Corporate Account Manager in the United States to retain and expand customer investments in our SaaS apps. You will manage a portfolio of high-end customers, conduct reviews, negotiate renewals, and collaborate across Sales, Customer Success, and Marketing to drive ARR growth.

You’ll engage executives, drive adoption, and deliver value through strategic account plans, product demonstrations, and cross-functional coordination in a fast-paced team environment.