Enterprise Value & ROI Architect

Neara; Texas; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary + ESOP

Career development opportunities

Meritocratic culture

Meaningful product work

Impactful company growth

Job summary

Neara seeks a Customer Value Architect to drive adoption and ROI realization of our engineering-grade digital twins for utilities. You will work directly with high-value customers, translating Neara capabilities into quantified business outcomes and ROI, often requiring on-site collaboration to embed solutions within customer workflows.

You will collaborate with sales and deployment teams, develop focused training, and identify opportunities to expand Neara usage across customers and industries.

Qualifications

• Proven ability to develop customer value and ROI metrics.
• Strong communication skills for executive audiences.
• Experience with enterprise software platforms and deployments.
• Ability to translate customer outcomes into technical solutions.
• Willingness to travel for on-site customer engagement.

Responsibilities

• Develop deep understanding of Neara platform to translate its value to customers.
• Collaborate with customers on successful onboarding and contract-aligned delivery of outcomes.
• Identify customer strategic imperatives and map Neara solutions to goals.
• Act as trusted advisor, embedding Neara in customer workflows and change processes.
• Co-create business cases and ROI metrics with customers, with regular value reviews.
• Engage a broad stakeholder audience to build trusted relationships and drive adoption.
• Partner with Sales and Deployment teams to drive happiness and platform adoption.

Skills

Account management

Client relationships

ROI frameworks

Enterprise software

Strong communication

Stakeholder management

Education

Engineering degree (not required)

Job description

Neara seeks a Customer Value Architect to drive adoption and ROI realization of our engineering-grade digital twins for utilities. You will work directly with high-value customers, translating Neara capabilities into quantified business outcomes and ROI, often requiring on-site collaboration to embed solutions within customer workflows.

You will collaborate with sales and deployment teams, develop focused training, and identify opportunities to expand Neara usage across customers and industries.