Head of Revenue Operations & Forecasting

One Call; Springfield (IL); Remote; USD 180,000 - 280,000; Full time

Job summary

One Call is seeking a strategic Vice President of Sales Operations to lead the end-to-end commercial operations—from onboarding and reporting to forecasting and governance. The role combines operator pragmatism with analytical rigor, earning credibility with sales teams and executives alike in a healthcare context.

The successful candidate will unify five functional areas, drive data quality, and deliver scalable processes that reduce handoffs and accelerate revenue realization.

Qualifications

• Bachelor's degree or higher in business, health care admin, analytics, or related field.
• 10+ years in sales/ revenue operations or commercial strategy.
• Proven leadership of managers or directors.
• Experience owning Salesforce as a business system, including reporting architecture.
• Demonstrated forecasting process accountability to executives.

Responsibilities

• Owns client onboarding from contract through stabilized operation.
• Lead implementation to onboard clients and expand services.
• Establish scalable implementation methodology with stages and milestones.
• Owns handoffs between sales and operations and ensures commitments are feasible.
• Drive time-to-go-live and time-to-first-revenue improvements by removing bottlenecks.
• Oversee cross-functional dependencies across clinical ops, IT, billing, and account management.
• Owns client reporting standards and governance across reports and dashboards.
• Manage CRM data quality, topology, and territory/account structure.
• Lead forecasting and reporting across segments and product lines.
• Provide executive-level reporting and collaborate with finance on planning and KPI alignment.
• Foster a culture of data-driven improvement and accountable governance.

Skills

Sales ops leadership

CRM administration

Forecasting analytics

Process improvement

Executive communication

Education

Bachelor's degree in business/healthcare

Tools

Salesforce

SQL

Power BI

Job description

One Call is seeking a strategic Vice President of Sales Operations to lead the end-to-end commercial operations—from onboarding and reporting to forecasting and governance. The role combines operator pragmatism with analytical rigor, earning credibility with sales teams and executives alike in a healthcare context.

The successful candidate will unify five functional areas, drive data quality, and deliver scalable processes that reduce handoffs and accelerate revenue realization.