VP Revenue Operations & Forecasting

One Call; Harrisburg (Dauphin County); Remote; USD 180,000 - 230,000; Full time

Job summary

One Call is seeking a Vice President of Sales Operations to orchestrate the commercial engine, from onboarding to forecasting. You will consolidate five key functions and serve as the bridge between sales and operations, driving standardized processes and data-driven decisions.

You will lead a cross-functional team across implementation, reporting, CRM governance, and process improvement in a regulated healthcare environment. Strong analytical and leadership skills are essential for success.

Qualifications

• Bachelor's degree in business, finance, healthcare administration, analytics, or a related field.
• Ten or more years of progressive experience in sales operations, revenue operations, business operations, or commercial strategy.
• Five or more years of people leadership experience, including demonstrated experience leading managers or directors.
• Direct experience owning or heavily influencing Salesforce as a business system, including pipeline design, reporting architecture, and adoption strategy.
• Demonstrated ownership of a forecasting process with accountability for accuracy to executive leadership.

Responsibilities

• Own the CRM as a business system and the integrity of the pipeline it contains.
• Direct Salesforce administration, configuration, release management, integrations, and the supporting sales technology stack.
• Define and enforce pipeline architecture, stages, fields, taxonomy, and hierarchy.
• Establish data hygiene standards with clear ownership and routine auditing.
• Lead continuous improvement across the commercial workflow from lead generation to renewal.
• Own the forecasting process, cadence, and roll-up across segments, territories, and product lines.
• Produce recurring performance reporting and dashboards for pipeline, bookings, revenue, and expansions.

Skills

Forecasting

Data analysis

Leadership

CRM proficiency

Education

Bachelor's degree in business/finance/healthcare analytics

Tools

Salesforce

Job description

One Call is seeking a Vice President of Sales Operations to orchestrate the commercial engine, from onboarding to forecasting. You will consolidate five key functions and serve as the bridge between sales and operations, driving standardized processes and data-driven decisions.

You will lead a cross-functional team across implementation, reporting, CRM governance, and process improvement in a regulated healthcare environment. Strong analytical and leadership skills are essential for success.