Remote VP of Revenue Operations

One Call; Dover (DE); On-site; USD 180,000 - 280,000; Full time

Job summary

One Call is seeking a Vice President of Sales Operations to lead the operational engine behind the commercial organization. You will consolidate onboarding, reporting, Salesforce governance, and forecasting into a unified, scalable function that supports revenue growth and data integrity.

The role requires deep experience in sales operations, enterprise reporting, and driving process improvements in a regulated healthcare environment, reporting to the CCO.

Qualifications

• Bachelor's degree in business, finance, healthcare administration, analytics, or related field, or equivalent experience.
• Ten or more years of progressive experience in sales operations, revenue operations, business operations, or commercial strategy.
• Five or more years of people leadership experience.
• Direct experience owning or heavily influencing Salesforce as a business system.
• Experience owning forecasting processes with accountability to executive leadership.

Responsibilities

• Own the client onboarding function from executed contract through stabilized operation.
• Lead the implementation team responsible for onboarding new clients and expanding existing accounts.
• Establish a standardized, scalable implementation methodology with defined stages and exit criteria.
• Serve as executive owner of the handoff between sales and operations.
• Drive time-to-go-live and time-to-first revenue, removing bottlenecks in onboarding.
• Coordinate dependencies across IT, billing, and account management.
• Own the CRM and pipeline governance in Salesforce.
• Define pipeline architecture and data hygiene standards.
• Lead continuous improvement across the Commercial workflow, from first touch to renewal.
• Own forecasting process and executive reporting.

Skills

Leadership

Forecasting

CRM governance

Data analytics

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

One Call is seeking a Vice President of Sales Operations to lead the operational engine behind the commercial organization. You will consolidate onboarding, reporting, Salesforce governance, and forecasting into a unified, scalable function that supports revenue growth and data integrity.

The role requires deep experience in sales operations, enterprise reporting, and driving process improvements in a regulated healthcare environment, reporting to the CCO.