Strategic Renewals & Expansion Account Manager

SentinelOne, Inc.; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

RSUs

ESPP

Flexible time off

Medical/Dental/Vision

401(k) match

Life Insurance

EAP

Home office allowance

Wellness reimbursement

Job summary

SentinelOne in Austin, Texas seeks an Account Manager in Client Development & Renewals to own a portfolio of existing customers. You will drive renewal retention and expansion revenue, leading consultative upsell conversations and coordinating with the Account Executives, Customer Success Managers, and Sales Engineers.

This growth-first role rewards proactive management of renewals end-to-end, accurate forecasting, and proactive risk management, with a path to strategic accounts or AE-track

Qualifications

• 3–5 years in renewals, account management, or a customer-facing sales role in SaaS or cybersecurity.
• Proven experience closing upsell/cross-sell and identifying whitespace within an existing customer base.
• Comfort negotiating with senior/economic buyers and managing multi-stakeholder conversations.

Responsibilities

• Own a portfolio of existing accounts, carrying a dual quota of renewal retention and expansion bookings; identify whitespace and run consultative expansion conversations.
• Manage renewals end to end, from quoting through negotiation to on-time close with accurate forecasts.
• Identify churn/downgrade risk early and run save motions with cross-functional partners.
• Provide a transparent forecast across renewal and expansion and maintain Salesforce/CPQ hygiene.

Skills

Renewals

Upsell

SaaS

Forecasting

CRM (Salesforce)

CPQ

Negotiation

Multistakeholder

Quota attainment

Tools

Salesforce

CPQ

Job description

SentinelOne in Austin, Texas seeks an Account Manager in Client Development & Renewals to own a portfolio of existing customers. You will drive renewal retention and expansion revenue, leading consultative upsell conversations and coordinating with the Account Executives, Customer Success Managers, and Sales Engineers.

This growth-first role rewards proactive management of renewals end-to-end, accurate forecasting, and proactive risk management, with a path to strategic accounts or AE-track