Strategic Programs Lead — Sales Operations

Motorola Solutions Inc; Columbia (SC); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical / Dental / Vision

401K with match

Paid holidays

Paid time off

Employee stock purchase plan

Parental leave

Job summary

Motorola Solutions Inc is seeking an agile Program Manager to drive process execution, workflow optimization, and platform enablement across critical commercial programs. You will partner across Sales, IT, Customer Success, Finance, Product, and Legal to streamline handoffs and improve system performance.

This role emphasizes practical problem-solving, a strong understanding of the end-to-end B2B seller journey, and the ability to balance manual and automated solutions.

Qualifications

• 4+ years of hands-on experience in project management, business operations management, or sales operations within a fast-paced environment.
• External perspective from experience with external organizations to solve operational challenges and optimize workflows.
• CRM architecture and systems acumen focusing on design, data flow, workflow logic, and user interaction.

Responsibilities

• Map and optimize end-to-end commercial workflows across the seller journey.
• Support day-to-day system adjustments, workflow governance, and process enhancements.
• Decide when manual or automated solutions are most effective and translate needs into scalable designs.
• Partner with IT, CRM admins, and platform teams to implement scalable workflow logic.
• Ensure CRM data integrity and define process governance.

Skills

Project management

Sales operations

CRM systems knowledge

End-to-end sales cycle

Cross-functional collaboration

Problem solving

Communication

Education

Bachelor's degree in Business Administration, Information Systems, Operations, Analytics

Job description

Motorola Solutions Inc is seeking an agile Program Manager to drive process execution, workflow optimization, and platform enablement across critical commercial programs. You will partner across Sales, IT, Customer Success, Finance, Product, and Legal to streamline handoffs and improve system performance.

This role emphasizes practical problem-solving, a strong understanding of the end-to-end B2B seller journey, and the ability to balance manual and automated solutions.