Senior Sales Ops & Process Leader

Motorola Solutions Inc; Baltimore (MD); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, dental, vision benefits

401K with company match

10 paid holidays

Generous paid time off

Employee stock purchase plan

Paid parental & family leave

Job summary

Motorola Solutions is seeking an agile, execution-oriented Program Manager to drive process execution, workflow optimization, and platform enablement across critical commercial programs. You will partner cross-functionally to streamline handoffs and evaluate manual versus automated solutions across the end-to-end seller journey.

You will bridge Sales, IT, Customer Success, Finance, Product, and Legal, translating needs into scalable system designs while maintaining data integrity and governance.

Qualifications

• 4+ years of hands-on experience in project management, business operations management, or sales operations within a fast-paced environment.
• External perspective: proven track record bringing practical perspectives from external organizations to solve operational challenges.
• CRM architecture and systems acumen with focus on data flow, workflow logic and user interaction rather than deep coding.

Responsibilities

• Map and optimize end-to-end commercial workflows across the seller journey (lead-to-opportunity-to-order).
• Provide day-to-day system adjustments, workflow governance, and process enhancements.
• Translate business needs into scalable CRM designs and workflow logic partnering with IT and platform teams.
• Ensure CRM data integrity and define process governance to remove bottlenecks.

Skills

Project management

Operations management

Sales operations

CRM systems

Education

Bachelor's degree

Tools

Salesforce

Microsoft Dynamics

HubSpot

Job description

Motorola Solutions is seeking an agile, execution-oriented Program Manager to drive process execution, workflow optimization, and platform enablement across critical commercial programs. You will partner cross-functionally to streamline handoffs and evaluate manual versus automated solutions across the end-to-end seller journey.

You will bridge Sales, IT, Customer Success, Finance, Product, and Legal, translating needs into scalable system designs while maintaining data integrity and governance.