Senior Programs & Operations Manager - Sales

Motorola Solutions Inc; United States; Remote; USD 95,000 - 110,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions Inc. is seeking an agile Program Manager in Global Sales Operations to drive process execution, optimize workflows, and enable platform use across critical commercial programs.

You will collaborate cross-functionally to streamline handoffs from lead to order. This role emphasizes practical operational logic, end-to-end seller journey understanding, and the ability to balance manual versus automated solutions.

Qualifications

• 4+ years of hands-on experience in project management or sales operations.
• External perspective bringing practical ideas from other organizations to solve operational challenges.
• CRM architecture and systems acumen focusing on data flow, workflow logic, and user interaction.
• Solid grasp of the end-to-end B2B sales journey, including lead conversion, opportunity management, and order processing.
• Strong communication and interpersonal skills with ability to influence cross-functional partners.

Responsibilities

• Map and optimize end-to-end commercial workflows, focusing on user interaction, handoffs, and process logic across the seller journey (lead-to-opportunity-to-order).
• Support day-to-day system adjustments, workflow governance, and process enhancements.
• Assess cost-versus-value when evaluating process automations and balance manual vs automated solutions.
• Translate commercial business needs into scalable system designs with IT, CRM administrators, and platform teams.
• Develop clear SOPs, process documentation, and user enablement resources to facilitate change management.

Skills

Project management

Operations management

Sales operations

Cross-functional collaboration

Process design

Education

Bachelor’s degree in Business Administration / Information Systems / Operations / Analytics

Tools

Salesforce

Microsoft Dynamics

HubSpot

Job description

Motorola Solutions Inc. is seeking an agile Program Manager in Global Sales Operations to drive process execution, optimize workflows, and enable platform use across critical commercial programs.

You will collaborate cross-functionally to streamline handoffs from lead to order. This role emphasizes practical operational logic, end-to-end seller journey understanding, and the ability to balance manual versus automated solutions.