Strategic Programs Lead — Global Sales Operations

Motorola Solutions Inc; Minneapolis (MN); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking an agile Program Manager to drive process execution, workflow optimization, and platform enablement across key commercial programs in Minneapolis. You will act as a versatile flex player, partnering cross-functionally to streamline handoffs and implement practical system improvements.

You will bridge Sales, IT, Customer Success, Finance, Product and Legal, evaluating when manual or automated solutions best serve business needs, and ensuring tools support the

Qualifications

• 4+ years of hands-on experience in project management, business operations management, or sales operations within a fast-paced environment.
• External perspective: proven track record bringing practical perspectives from external organizations to solve operational challenges.
• CRM architecture and systems acumen with focus on system design, data flow, and user interaction.
• Commercial journey knowledge of end-to-end B2B sales cycle including lead conversion, opportunity management, quoting handoffs, and order processing.
• Pragmatic problem-solving and ability to assess cost-versus-value for process automation.
• Influencing and communication skills to align cross-functional partners and make independent decisions.
• Bachelor’s degree in Business Administration, Information Systems, Operations, Analytics, or equivalent practical work experience.

Responsibilities

• Map and optimize end-to-end commercial workflows across the seller journey (lead-to-opportunity-to-order).
• Support day-to-day system adjustments, workflow governance, and process enhancements.
• Evaluate when streamlined manual processes or lightweight interventions are more effective than extensive software automations.
• Partner with IT, CRM administrators, and platform teams to translate business needs into scalable designs and workflow logic.
• Ensure CRM data integrity and define process governance to reduce friction for commercial teams.
• Develop SOPs, process documentation, and user enablement resources to facilitate change management and platform adoption.

Skills

CRM systems knowledge

Cross-functional collaboration

Process optimization

Stakeholder management

Education

Bachelor's degree in Business Administration or related

Tools

Salesforce

Microsoft Dynamics

HubSpot

Job description

Motorola Solutions is seeking an agile Program Manager to drive process execution, workflow optimization, and platform enablement across key commercial programs in Minneapolis. You will act as a versatile flex player, partnering cross-functionally to streamline handoffs and implement practical system improvements.

You will bridge Sales, IT, Customer Success, Finance, Product and Legal, evaluating when manual or automated solutions best serve business needs, and ensuring tools support the