Senior Program Manager, Global Sales Operations

Motorola Solutions Inc; Chicago (IL); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking an experienced Program Manager to drive end-to-end process execution, workflow optimization, and platform enablement across critical commercial programs. You will bridge Sales, IT, Customer Success, Finance, Product, and Legal to streamline handoffs from lead to order.

The role emphasizes practical operational logic, ensuring tools and processes support sales teams, with a focus on governance, SOPs, and continuous improvement.

Qualifications

• 4+ years in project management, business operations, or sales operations within a fast-paced environment.
• Experience with Salesforce, Microsoft Dynamics or HubSpot focusing on system design and data flow.
• Solid grasp of the end-to-end B2B sales cycle including lead conversion, opportunity management, quoting handoffs and order processing.
• Bachelor's degree in a related field or equivalent practical work experience.

Responsibilities

• Map and optimize end-to-end commercial workflows from lead to order.
• Collaborate with IT, CRM administrators, and platform teams to translate business needs into scalable designs.
• Ensure CRM data integrity and define process governance to reduce bottlenecks.
• Develop SOPs, process documentation, and user enablement resources for change management and platform adoption.
• Drive cross-functional alignment, resolve roadblocks, and gather user feedback from frontline sales to improve processes.

Skills

Project management

CRM systems

Sales operations

Cross-functional collaboration

Communication

Education

Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, or equivalent

Job description

Motorola Solutions is seeking an experienced Program Manager to drive end-to-end process execution, workflow optimization, and platform enablement across critical commercial programs. You will bridge Sales, IT, Customer Success, Finance, Product, and Legal to streamline handoffs from lead to order.

The role emphasizes practical operational logic, ensuring tools and processes support sales teams, with a focus on governance, SOPs, and continuous improvement.