Strategic Product Communications Lead

Delta Air Lines; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company contributions

Paid time off

Health benefits

Flight privileges

Job summary

Delta Air Lines is seeking a Communications Specialist (Grade 7) to shape and amplify the brand’s ground, travel, and onboard experience storytelling. You will develop integrated plans, collaborate with Airport Customer Service and product teams, and craft media materials for key initiatives and launches.

You’ll provide strategic counsel, create internal and external content, and help manage reputation. A strong background in corporate communications and storytelling across multiple media is

Qualifications

• Requires strong communication skills and ability to influence executives.
• Experience in corporate communications, PR or marketing communications.
• Ability to manage multiple initiatives and partner with cross‑functional teams.

Responsibilities

• Shape and amplify brand storytelling for ground and onboard experiences.
• Develop integrated comms plans for announcements, milestones and launches.
• Create media materials, briefings and proactive storytelling opportunities.
• Provide strategic counsel to leaders and product teams through development cycles.
• Coordinate with cross-functional teams to ensure consistent messaging across touchpoints.
• Support reputation management and reactive communications as needed.

Skills

Strategic thinking

Analytical mindset

Stakeholder management

Proactiveness

Teamwork

Problem solving

Leadership

Storytelling

Media relations

Balance priorities

Diplomacy

Verbal & written communication

Project coordination

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Delta Air Lines is seeking a Communications Specialist (Grade 7) to shape and amplify the brand’s ground, travel, and onboard experience storytelling. You will develop integrated plans, collaborate with Airport Customer Service and product teams, and craft media materials for key initiatives and launches.

You’ll provide strategic counsel, create internal and external content, and help manage reputation. A strong background in corporate communications and storytelling across multiple media is