Remote Flight Operations & Client Experience

Delta Airlines; Atlanta (GA); Remote; USD 28,929 - 39,950; Full time

Job summary

Delta Airlines seeks a motivated individual for its Operations and Customer Center in Atlanta. You will analyze data to support planning and resolve business challenges with flying specialists, coordinating pre-flight activities and ground crew to ensure safety and efficiency.

The role emphasizes teamwork, strong communication, and proficiency with Excel/PowerPoint, with opportunities to engage in client-service initiatives and learn across multiple functions.

Qualifications

• High school diploma or GED; 18+ and authorized to work in the United States.
• Enrolled in or pursuing a near‑4‑year degree in Programming, Assessment, Finance, Planning, or Flight Operations.
• Available to work three semesters Monday–Friday 8AM–5PM in Atlanta, GA.
• Enrolled in the educational foundation throughout the term.
• Enthusiastic about learning new skills and embracing failure.
• Strong communication and social skills.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Ability to work independently and in team settings.
• Dependable and safety‑focused; respects privacy and data security.

Responsibilities

• Work with flying specialists, supporting gatherings by using data to resolve business challenges.
• Flight Control: pre‑flight orchestration, trip monitoring, and coordination with ground crew to ensure flight safety.
• Client Experience/Exercises Organizing: anticipate restrictions, develop action plans, and maintain communication to deliver client service.

Skills

SQL

SAS

Python

R

Excel

PowerPoint

Education

High school diploma or GED

Near 4-year degree program in Programming, Assessment, Finance, Planning, or Flight Operations

Tools

Microsoft Office Suite (Excel, PowerPoint)

Job description

Delta Airlines seeks a motivated individual for its Operations and Customer Center in Atlanta. You will analyze data to support planning and resolve business challenges with flying specialists, coordinating pre-flight activities and ground crew to ensure safety and efficiency.

The role emphasizes teamwork, strong communication, and proficiency with Excel/PowerPoint, with opportunities to engage in client-service initiatives and learn across multiple functions.