Strategic Platform Architect: ServiceNow & Governance

ServiceNow; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

ServiceNow is seeking an experienced enterprise architect to serve as a trusted advisor for platform strategy and governance across enterprise customers in the United States.

You will define platform standards, guide technical decisions to align with customer goals, and shape governance for instances, integrations, and data, while influencing adoption of leading practices across teams and partners. You will provide structured feedback to product and engineering teams to drive improvements.

Qualifications

• 10+ years in enterprise architecture, solution strategy, and program leadership.
• Proven executive engagement and influence over platform direction.
• ServiceNow Certified Master Architect preferred.

Responsibilities

• Act as trusted advisor for enterprise platform strategy and governance.
• Shape governance models for instance strategy, integrations, and data.
• Influence adoption of leading practices across teams and partners.
• Provide structured feedback to product and engineering teams.

Skills

Enterprise architecture

Solution strategy

Program leadership

Executive engagement

Job description

ServiceNow is seeking an experienced enterprise architect to serve as a trusted advisor for platform strategy and governance across enterprise customers in the United States.

You will define platform standards, guide technical decisions to align with customer goals, and shape governance for instances, integrations, and data, while influencing adoption of leading practices across teams and partners. You will provide structured feedback to product and engineering teams to drive improvements.