Senior Platform Architect – SecOps & IRM (Remote)

ServiceNow; San Diego (CA); Hybrid; USD 192,000 - 300,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

Employee stock purchase program (ESPP)

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Senior Principal Platform Architect for SecOps and IRM to lead engagements, set architectural strategy, and guide customers and partners in building a scalable ServiceNow platform. The role emphasizes governance, data strategy, and platform health across enterprise environments.

You will drive architecture across multiple workflows, mentor teams, and support the sales process while promoting best practices and leading-edge solutions.

Qualifications

• 15+ years progressive experience in a professional services organization or equivalent

Responsibilities

• Guide customers, partners, and team members to deliver technical architectures and solutions
• Translate goals into a customer roadmap and an architectural blueprint
• Engage with Enterprise Architects to position ServiceNow as the platform standard
• Manage technical governance and an delivery operating model
• Ensure platform health and reduce technical debt aligning with leading practices
• Support sales through scoping engagements and change orders
• Mentor others and contribute leading practices in the ServiceNow ecosystem
• Participate in presales opportunities and promote the platform architect role across accounts

Skills

Travel flexibility

Executive communication

Architectural leadership

AI integration

Complex problem solving

Stakeholder management

Industry domain: TMT

Education

15+ years in professional services (or equivalent)

Tools

TOGAF

IT4IT

Job description

ServiceNow is seeking a Senior Principal Platform Architect for SecOps and IRM to lead engagements, set architectural strategy, and guide customers and partners in building a scalable ServiceNow platform. The role emphasizes governance, data strategy, and platform health across enterprise environments.

You will drive architecture across multiple workflows, mentor teams, and support the sales process while promoting best practices and leading-edge solutions.