Strategic Planning & Operations Coordinator

Estée Lauder Companies; New York (NY); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Life insurance

Retirement plans

Paid leave

Education programs

Paid holidays and vacation

Many others

Job summary

Estée Lauder Companies in New York is seeking a Business Operations & Execution professional to manage end-to-end SKU setup and retailer system accuracy, coordinating promotions and samples. You will maintain trackers, support invoicing and chargebacks, and drive process improvements across functions.

You'll prepare and maintain recurring sales, inventory, and promotional reports, monitoring performance and trends.

Qualifications

• Bachelor's degree or equivalent in Business, Planning, Retail Operations, or Account Management.
• Strong analytical aptitude with advanced Excel; Power BI and SAP experience preferred.
• Highly organized with attention to detail and ability to manage multiple priorities.
• Strong communication and collaboration skills with proactive mindset.

Responsibilities

• Manage end-to-end SKU setup, assortment maintenance, and retailer system accuracy.
• Coordinate promotional execution: Purchase Orders, Gift with Purchase, samples, collateral, and shipment tracking.
• Maintain business trackers, calendars, and operational tools; support invoicing, chargebacks, and process improvements.
• Prepare and maintain recurring sales, inventory, fill rate, and promotional reports.
• Monitor performance, identify trends, variances, reporting exceptions.
• Ensure data accuracy across internal systems and retailer reporting.
• Provide reporting and analytical support for planners, account managers, and cross-functional teams.
• Partner with Planning, Account Management, Marketing, Field Sales, and retailer teams to ensure launches and promotions.
• Coordinate milestones and updates; support seasonal planning and ad hoc initiatives.
• Contribute to process improvements for efficiency and execution.

Skills

Advanced Excel

Power BI

Analytical skills

Communication

Education

Bachelor's degree in Business/Planning/Retail Operations/Account Management

Tools

Retail systems

SAP

Job description

Estée Lauder Companies in New York is seeking a Business Operations & Execution professional to manage end-to-end SKU setup and retailer system accuracy, coordinating promotions and samples. You will maintain trackers, support invoicing and chargebacks, and drive process improvements across functions.

You'll prepare and maintain recurring sales, inventory, and promotional reports, monitoring performance and trends.